Just a few weeks again I shared certainly one of our newest buyer tales on Trident Technical Faculty. If you happen to missed that weblog, I’d suggest checking it out, however If you’re restricted on time and simply need the newest story, then let’s discuss Puntonet. That is one other nice story that highlights how prospects like Puntonet are succeeding with assist from CX.
Puntonet, a telecommunications and IT providers firm headquartered in Quito, Ecuador, collaborated with Cisco Companies to optimize its community so subscribers had entry to quick, dependable, and safe web providers. Let’s hear immediately from Roberto Falconi Cardona, Chief Know-how Officer (CTO) of Puntonet S.A on how that collaboration labored.
As you noticed within the video, Roberto is initially from a extra rural space however moved away from household and buddies for work. To reach a technical area then, he had no alternative however to relocate to the place expertise supported the job he wished to do.
Now, nevertheless, Puntonet, with assist from Cisco Companies, helps broaden entry to high-performing networking to each companies and residential prospects all through Ecuador. They’re connecting the extra rural areas in order that sooner or later, somebody like Roberto gained’t have to maneuver away to have entry to connectivity and subsequently, work.
On the identical time, Puntonet has strengthened the safety of its community throughout the board, so working remotely, or conducting monetary transactions is far more safe.
Cisco helped make sure the expertise improve went easily by offering threat mitigation and design overview providers. On prime of that collaboration, Cisco Companies was additionally in a position to assist with an amazing variety of handbook duties ensuing from an extreme variety of community drawback logs. This freed up Puntonet to concentrate on technique.
I can go on, however I encourage you to learn the complete Puntonet story, “Puntonet modernizes community to speed up development” on our Buyer Tales Index . It’s an important story and a unbelievable instance of how expertise, and Cisco Companies, mix to vary the course of enterprise and have an effect on how people work together with the world, even exterior a serious metropolis. It’s additionally an important have a look at how somebody like Roberto is guiding expertise to offer extra alternatives for the subsequent era.
Once more, we’re usually highlighting the successes of our prospects. For all the newest updates, please go to our Buyer Tales Index – a catalog of tales highlighting how Cisco providers prospects are remodeling and innovating to drive affect of their organizations and internationally. Don’t fear, I’ll hold bringing you chose ones to my weblog as properly.
Extra importantly, if you wish to share your personal buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and comply with @CiscoCX on X for extra CX updates.
Don’t have a narrative to inform simply but? Our staff may help you construct it, alongside along with your community. Simply tell us and we may help rejoice your success.
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