One in every of my favourite issues I get to do in my position at Cisco is speak about our superb clients. In truth, I often get the honour of writing the weblog about our CX Buyer Hero Award Winners at occasions like Cisco Stay 2023 a couple of weeks again.
With the ability to rejoice our clients’ successes is all the time a spotlight at occasions, however buyer innovation, laborious work, and engagement with Cisco Buyer Expertise (CX) aren’t restricted to only a handful of massive occasions every year. These efforts proceed across the clock, on daily basis of the yr.
I even have the honour of main a crew of execs who determine clients with superb tales; have interaction with these clients; and publish a wealth of unbelievable CX buyer tales all year long. With that in thoughts, I’m going to share many of those tales with you, between our giant buyer occasions.
First up is a latest story from Trident Technical School in South Carolina. As the most important technical school within the state, Trident Technical School has almost 12,000 college students enrolled every year. Former pupil, and present CIO of Trident Technical School, MG Mitchum was trying to present safe, accessible, and revolutionary academic companies. He and his crew labored with Cisco Companies to supply a seamless expertise for college students to entry knowledge and study extra successfully.
I can go on about it, because it’s a terrific story, however I can not inform it any higher than MG Mitchum himself. I encourage you to take a second and listen to what the CIO needed to say about working with the Cisco Companies crew.
As you noticed, Trident Technical School wanted to supply a safe community expertise for college students. They’d a restricted set of sources, together with IT workers, and so they nonetheless wanted to deploy new applied sciences with out disrupting service. The CX crew was capable of assist Trident Technical School with these challenges, and most significantly, they helped the school maximize its funding in Cisco merchandise they already owned. If you want to see the total suite of Cisco options used on this story, you will get extra particulars on our “Securely delivering schooling at Trident Technical School” story web page.
After all, this is only one chosen spotlight from all the nice CX buyer tales I get to see usually. To discover extra of our buyer tales, please go to our Buyer Tales Index – a catalog of tales highlighting how Cisco companies clients are remodeling and innovating to drive impression of their organizations and internationally. I’ll proceed to choose a few of these to function alongside the way in which.
Extra importantly, if you’re curious about sharing your individual buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and observe @CiscoCX on Twitter for extra CX updates.
Don’t have a narrative to inform simply but? Our crew might help you construct it, alongside along with your community.
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